OtherUpdated 2 years ago

Do you have a physical store?

Yes but we are not currently open to the public. We will announce when this happens on our social channels: Instagram, Facebook, YouTube, and TikTok.

Is there a warranty?

We guarantee any of our products made by us and sold through our online store to be free of defects. We would gladly accept any return or exchange request resulting from a defective item, granted they respect the following conditions:

- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 7 days of delivery
- The return is made within 14 days of the return or exchange request

Please refer to the "Returns" article within this FAQ.

If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.